Join our fun and energetic team
TMA
Thailand Management Association, a not-for-profit organization with long standing history of 60 years is looking for energetic, talented and hungry-for-knowledge new members to join our growing & fast moving team.
We’re looking for energetic, talented and hungry-for-knowledge new members to join our growing & fast moving team in the following positions. Send in your resume to hr@tma.or.th
Customer Engagement:
Assistant Manager/ Senior Officer
Location: Bangkok, Thailand
Join our dynamic team at Thailand Management Association as a Customer Engagement Assistant Manager/ Senior Officer!
If you possess business acumen, a service-oriented and result-oriented mindset, interpersonal skills, and project and event management skills, we want to hear from you.
𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:
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Prepare and implement customer engagement plans.
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Craft engaging business knowledge stories and compelling copywriting to drive membership retention and sales growth
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Cultivate and strengthen relationships with customers by organizing relevant activities such as business know-how and trend events, field trips, etc.
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Recruit new customers.
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Acquire customer insights through different means, including implementing surveys and qualitative research
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Co-manage CRM system and TMA website
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Take care of administrative tasks within the department.
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Collaborate seamlessly with internal and external stakeholders.
𝗤𝘂𝗮𝗹𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀:
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Bachelor's degree or higher in any field. An MBA, business training, or editorial/ media background will be advantageous.
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Critical thinking, creative thinking and growth mindset.
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Proficiency in native Thai speaker and good English.
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Writing skills with the capability to extract key selling points of managerial skill development programs and put them into good storytelling/write-ups.
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Strong project and event management capabilities.
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Research and data skills: the ability to prepare and implement customer surveys and research, and turn information and data into intelligence, and presentation.
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Experience in recruiting new customers and customer relationship management will be an advantage.
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Social media skills and tools.
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Microsoft Offices
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Attention to accuracy and details.
If you are passionate about enhancing customer experience, adept at multitasking, and eager to contribute to a collaborative work environment, apply now!
Please send your resume and cover letter together with your current salary to jidapha@tma.or.th / hr@tma.or.th or give us a call at +662319 7677, +662718 5601